Board of Directors
William R. McShane
President/CEO
William R McShane PhD PE PTOE is President and CEO of KLD Associates, Inc. Bill is a Fellow of ITE, a Life Member of IEEE, and a Member of ASCE. He is a registered professional engineer in several states. He joined KLD in early 2007.
At KLD, he is responsible for strategic planning, business operations, IR&D, and directing certain projects.
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Steven T. Mavros
EVP /
Program Manager, CISS
Steven T. Mavros, MBA has over 40 years of experience and specialized training in transportation safety, data analysis, management, and USDOT practices. He is the Executive Vice President and Chief Operations Officer. He has managed the KLD work for the NHTSA NASS Program since the program’s inception and is an active contributor to the quality control practices and its evolution.
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The Team
Tara Marano
Business Manager
Tara Marano is KLD’s Business Manager, and responsible for HR activities at KLD. She handles the needed certificates of authority and related items in all States in which KLD has a nexus.
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Richard Bays
SCOAR/Project Manager
Operations Manager
MBA with 20 years of experience in transportation research and crash analysis. Mr. Bays began his KLD career as a field researcher in Dallas, Texas, conducting crash investigations for the Crashworthiness Data System.
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IR&D Project(s)
TBD, by topic
Robert Woodill
Special Projects Coordinator
Mr. Woodill is a retired manager, leader and instructor with thirty-eight years’ experience in the National Automotive Sampling System program, funded by NHTSA. During the last 25 years, Mr. Woodill served as the Eastern Zone Program Manager.
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Pete Pfeiffer
State Records Liaison
John P. Pfeiffer, III began his career as a member of the NHTSA effort to improve the safety of vehicles on the roadways in 1976. Through participation in various programs (NCSS, PICS, MDAI, NASS, NMVCCS, LTCCS and others), Mr. Pfeiffer developed expertise in many aspects of the crash research arena including on-scene crash investigation, paper and electronic data collection form design, study parameters/procedures, and field operations.
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Field Operations Managers (FOM’s)
Dave Bean
FOM 1
James (Dave) Bean has 43 years of experience in transportation, research, crash investigation and data analysis. He is retired from the United States Department of Transportation, the National Highway Traffic Safety Administration as a Crash Investigator. He is also a retired law enforcement officer.
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Rebecca Tsuji
FOM 4
Rebecca Tsuji has been with KLD for over 20 years. Her time with the company has taken her from the field environment to remote work and now to a management position. Her years of experience in transportation research and crash data analysis makes her uniquely qualified to lead those who are currently in the field.
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Jessica Gardner
FOM 2
Jessica Gardner holds a BA Political Science from UNCW with 7 years experience in transportation research and crash analysis. Ms. Gardner began her career as a Team Leader in Atlantic County, NJ, conducting research for CISS. She is currently the CISS Region 1 Field Operations Manager, overseeing 8 field offices.
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Paul Tillema
FOM 3
Paul Tillema started working for KLD in 2010 on the NASS contract with NHTSA. He was based out of Lake County, Indiana until the commencement of CISS, which replaced NASS in late 2014.
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Support Team
Paula Pitzer
Field Support Coordinator
Ms. Pitzer has been with KLD since 1986 and started in the field for the NASS contract. She is currently the CISS Field Support Coordinator. She is responsible for arranging travel when needed, checking rates and compliance with contract obligations, ordering and logging M&S needs of the PSUs and the San Antonio Office.
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Marguerite Ruby
Security Coordinator
Marguerite (Maggie) Ruby has 18 years of experience in the Administrative field and has worked for KLD Associates, Inc. since April 2018. Areas of responsibility include field operations support for all teams, onboarding new hires, and maintaining government-level security clearance system-wide.
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Sherry Wiggs
Fleet Manager
B.A., Business Management, with 31 years in vehicle crash research and analysis. She began her KLD career in 1991 as a part-time research assistant for the NASS and worked her way up to Project Manager for CRSS Sampling in July 2020. She worked with the CRSS COR and ACOR while overseeing CRSS Sampling Production for 28 PSUs (Primary Sampling Units).
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